Patient Care Coordinator
Join Our Team
At Visalia Hearing Center, we believe better hearing leads to better living. Every day, we help patients reconnect with the people and moments that matter most through compassionate care and advanced hearing technology.
We’re looking for a warm, organized, and motivated Patient Care Coordinator to become the welcoming face of our clinic. If you enjoy helping people, thrive in a fast-paced environment, and love creating exceptional experiences, we’d love to meet you.
About the Role
As a Patient Care Coordinator, you’ll play a vital role in ensuring every patient feels valued, supported, and cared for from the moment they contact our office. You’ll manage appointments, assist with administrative tasks, communicate with patients and insurance providers, and help maintain a positive and professional clinic environment.
This role is ideal for someone who enjoys balancing customer service with organization and teamwork.
What You’ll Do
Patient Support & Scheduling
Answer incoming phone calls with professionalism and warmth
Schedule and confirm patient appointments
Assist patients with questions, concerns, and general inquiries
Deliver an outstanding patient experience at every interaction
Administrative & Office Coordination
Maintain accurate electronic medical records
Process payments and patient paperwork
Order and stock office and clinic supplies
Help keep the clinic clean, organized, and running efficiently
Prioritize daily office responsibilities to maximize productivity
Insurance & Communication
Verify insurance benefits and communicate with insurance providers
Assist patients in understanding their coverage and benefits
Collaborate closely with providers and team members to meet clinic goals
What We’re Looking For
Customer service experience preferred, but not required
Strong communication and interpersonal skills
Ability to multitask in a fast-paced clinical environment
Comfortable using computers and electronic medical record systems
Excellent organizational skills and attention to detail
Positive attitude with a willingness to learn and grow
Ability to work independently while also being a strong team player
A genuine passion for helping people and creating meaningful patient experiences
If you love working with people and providing exceptional service, this could be the perfect opportunity for you.
Schedule
Monday–Thursday: 8-hour shifts
Friday: 4-hour shift
No weekends
Work Environment
In-person position
Supportive, team-oriented clinic atmosphere
Full-time preferred; part-time candidates may also be considered
Compensation & Benefits
Full-Time Employee Benefits Include:
$20–$26 per hour, depending on experience
Nine (9) paid holidays
Paid sick leave
Two (2) weeks paid vacation
401(k) retirement plan with employer match
Why Join Visalia Hearing Center?
At Visalia Hearing Center, you’re more than an employee, you’re part of a team dedicated to improving lives through compassionate care.
We foster a supportive environment where team members are encouraged to grow professionally while making a real impact in the lives of our patients.
If you’re ready to build a rewarding career in healthcare and become part of a team that truly values patient relationships, we encourage you to apply today.
